Shipping Policy

Please read the following information carefully.

Welcome to GUJMART, a Software as a Service (SaaS) platform developed and maintained by JG IT Solution. Since GUJMART primarily provides digital services, website development, hosting, and software subscriptions, most of our products are delivered electronically. This Shipping Policy explains how digital and physical deliveries are handled.

1. Digital Product Delivery

All SaaS services, website setup, subscriptions, and digital products are delivered electronically after successful payment verification.

  • Website activation.
  • Admin panel access.
  • User login credentials.
  • Custom domain connection (if included in your plan).
  • Hosting activation.
  • Email notifications regarding your account.

2. Delivery Time

  • Instant activation for eligible services after successful payment.
  • Custom website setup may require 1–7 business days depending on the selected plan.
  • Custom development features will be delivered according to the agreed project timeline.

3. Custom Domain Connection

Domain connection depends on DNS propagation and domain ownership verification. DNS updates may take between 24 and 48 hours depending on the domain registrar.

4. Hosting Activation

Hosting services are activated after payment confirmation and successful account verification. Activation time may vary based on server configuration.

5. Physical Products (If Applicable)

If GUJMART or JG IT Solution offers physical products, accessories, or promotional materials, shipping will be processed through trusted courier partners.

  • Shipping charges will be displayed during checkout (if applicable).
  • Delivery timelines may vary depending on your location.
  • Tracking details will be shared once the order has been dispatched.

6. Shipping Delays

Delivery may be delayed due to circumstances beyond our control, including:

  • Courier delays.
  • Natural disasters.
  • Government restrictions.
  • Public holidays.
  • Incorrect customer information.
  • Technical or server-related issues.

7. Customer Responsibilities

  • Provide accurate billing and contact information.
  • Ensure your email address and mobile number are correct.
  • Provide valid domain credentials when domain migration or connection is required.
  • Respond promptly to any verification requests.

8. Failed Delivery

GUJMART shall not be responsible for delays or failed deliveries caused by:

  • Incorrect customer information.
  • Failure to verify account details.
  • Domain ownership verification failure.
  • Customer-side technical issues.

9. Shipping Charges

Digital products are generally delivered online without shipping charges. Any applicable shipping fees for physical products will be clearly displayed before order confirmation.

10. Contact Us

If you have any questions regarding delivery or shipping, please contact us.

  • Platform: GUJMART
  • Product By: JG IT Solution
  • Website: https://gujmart.in
  • Email: support@jgitsolution.com

By purchasing or subscribing to GUJMART services, you acknowledge that you have read and agree to this Shipping Policy.

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